Full Name* Email* Order … Press question mark to learn the rest of the keyboard shortcuts. But here’s my issue, I ordered one of the 7” and forgot if I ordered another I would get 4 free LPs instead of 2 because of the deal going on and I sent an email asking to cancel. chat: { So this was definitely cheaper than driving to the city to pick up some shirts. I just checked on my order and they haven't even shipped it yet, it's still "being processed" after 10 days, realize that they give you the option to pay extra for next day shipping. That was the last I'd heard from them, which was about 5 months ago. This was for a gift that was going to be at best 2 weeks late now. // first_name: '', There is no way I'd find deathcore/death metal shirts near me now and I'm about 2 hours away from Toronto. People need to notice Indiemerch. Some websites like Amazon have a cancellation procedure where you should be able to cancel for free if your order hasn’t shipped yet. I've heard that indiemerch is good, just wish they had more of the bands im into/merch i'm into. Update: Merchnow has paid back the money to my paypal account, where it is now in some sort of frozen limbo. Press question mark to learn the rest of the keyboard shortcuts. The only notification I got from this was from Paypal, MerchNow hasn't even notified me of this happening. It is good that you haven't had trouble though! It seems that a few people don't have trouble. Hopefully it's soon. }).render(); Enter your order number and your postal code to view your order status. Got everything I ordered so no issues there. offerAgentsOnline: false, Wondering the same. I haven't ordered from them in YEEEEEARS. After all was said and done, it costed me about $108 CAD. // desc: '', They emailed me and sent me a different shirt I picked out. new DESK.Widget({ Chat: Realized my mistake, ordered that and then send them a cancel email from their support. You may have to call a few times to get someone, but this method is usually the fastest. #1 Place for Band Merch, Music and Accessories T-Shirts - LPs, CDs, Digital Downloads It got here in a decent amount of time. CD's in bubble mailers cost about 9.50-10$ to ship to europe as well. Email: This route usually takes the longest. I emailed them again 2 months ago to see if they just forgot, but again, no response at all. // priority: '', Shipping is the only issue I've had from them. It's roughly $27/shirt. Please be sure to search for your question before submitting an email! Seeing that the pink/bone is OOS and I requested to cancel that order, should I call and tell them I want to cancel my cancel request? Sadly most bands in this genre make money from merch and shows more than actual cd's/records because of all the illegal downloading, yet these companies don't put the effort in. I don't do preorders tho so. They charge so much postage that it isn't affordable to get a return and even if you tried to they have terrible customer service. I ordered an At The Throne of Judgment sweatshirt from them, and I got a sweatshirt from a band I'd never heard of. I recently ordered some enterprise earth merch from MERCHNOW and it was extremely expensive (with postage 1 poster alone was £10), the items were not as described, wrong size, damaged and of overall poor quality. How long does merchnow take to cancel orders? I haven't heard of them before now. site: 'support.merchnow.com', I emailed them about the mixup and tried to see if I could exchange the item for what I actually paid for. I ordered 4 t-shirts, shipping was about $18 USD (I'm in Canada). I have never had a problem with merchnow. displayMode: 1, //0 for popup, 1 for lightbox Update: Merchnow has paid back the money to my paypal account, where it is now in some sort of frozen limbo. type: 'chat', On inspection of their facebook page, feel free to look them up, on every single post there are multiple comments saying to not order from them. Enter your order number and your postal code to view your order status. offerRoutingAgentsAvailable: true, I just ordered the Depression Sessions Vinyl from them. The only notification I got from this was from Paypal, MerchNow hasn't even notified me of this happening. They messed up, and their way of handling it showed no help or sympathy. Now that's fucking ridiculous, this flag is 4'x4' and there's no fucking way that thing is larger nor heavier than a vinyl. it took upwards of three weeks for it to arrive though, but the vinyl was in fine shape and overal I was content. Noped on out of that deal. features: { I've always used Merchbucket, Impericon, or IndieMerch instead. Only problem is that this is like the gaming industry how they tell us not to preorder games to get exclusive shit for an unfinished game, but in the end people are still going to buy and preorder. I had to email then because they were closed, but I'll definitely call during normal business hours. I was just wondering if anyone knew how long it'd take for it to be canceled. I have no idea if the price has changed since then but $27 each without having to leave my house was nice. Merch. they gave me ZERO reason for cancelling my order, and if I look up the status of my order it's still being "processed".