compoundingEnabled: true, version: "hotfix-develop.b267.b9-1", How will it stay cool? When your next Autoship delivery is coming up, we’ll send you an email reminder that includes the most up-to-date prices for the items in your order. } location: { utils: { How do I get rid of and prevent fleas & ticks? } Show me you care in authentic ways, and I will be way more likely to care about you too. The prescription has either passed the expiration date or has no more refills remaining. For multiple Autoships: go to your Addresses, edit an existing address or add a new one, and check the "Update your active Autoships to use this address" checkbox. Once the order is placed, our team will work to obtain the approval. We will contact you if we need any information from you. /127\.0\.0\.1:4001\/isrunning/i, // // /sp\.analytics\.yahoo\.com/i, currency: "USD", // Streamlined Login/Registration // isRestrictedSkusEnabled: true, There's no membership fee, and you can cancel at any time. Is your cat getting enough moisture from their diet? More than projecting an image of carrying high-quality products, they don’t want less educated pet-owners to even have the option of selecting a low-quality product purely because of price. "2020_02_GIFTCARD_REDEEM": "GIFTCARD_REDEEM", }]); If your pet is experiencing a life-threatening situation, please go directly to the closest veterinary clinic. for(var i = 0; i < data.exception.values.length; i++ ){ Shop Chewy for the best pet supplies ranging from pet food, toys and treats to litter, aquariums, and pet supplements plus so much more! We’ll provide instructions for returning your item(s) and apply a refund to the tender you purchased the item(s) with. height: 120px; Depending on your banking institution, your refund will be credited back to your original payment method(s) in 3 to 5 business days. We're available all day every day, 24/7, 365 days a year. Click “Refill Now” to place a new order for the item. hasTransientNotifications: function() { if (pageType === 'browse-brands') pageType = 'brand-page'; We will resolve it as quickly as possible so that your experience is simple and worry-free. Chewy doesn’t promise anything that isn’t insanely evident about how they do business. Compounding pharmacists mix or change one or more FDA-approved medications to prepare a special medication for your pet. @media (max-width: 424px) { On the checkout page, add or select your shipping address. We also accept Chewy Gift Cards. srcPageUuid: "e227bf3da22541a99eabf63e2f945867", , make sure you are logged in to your Chewy account. der is placed, our team will work to obtain the approval. Then when they send me a very personalized message – IN THE MAIL – and experience a great service, it just affirms that my choice has been well placed. background-image: url(//cms-www.chewy.com/contentAsset/raw-data/ec7ed063-3c9e-4fca-9278-b4cd83c545ec/tabletBanner/Skinny-Campaign-Banner-MEDIUM.jpg); Any discounts or promotions will be reflected in your Order Total. })(); 'http://tt.epicplay.com', var basePath = "/", It is not required to have a written prescription on hand when you place your order. The application isn’t lengthy, but the wait is. To add the product to your cart, click on the orange button that says “Add to Cart.”. These sessions are free of charge to Autoship customers in select states. The pending charge will disappear 24 to 48 hours after your order ships. "2020_07_PLAB_RX_UPSELL": "NEWMODEL", Signing up for notifications doesn’t reserve or guarantee item availability. Shop for all of your pet needs at Chewy's online pet store. try { They send these people to lectures, inform them of latest research and trends in pet science and the pet care industry. Updating your frequency will not affect the date of your next order. chaseEncryptionDirectCallEnabled: false, We also accept returns within 365 days of purchase. Which pet types are covered in this feature? Within 24 to 48 hours, you will also see a link to track your package. Chewy really wants you to know that it’s more than just a friendly face on the other end of the phone, but someone who can guide you in the best direction with your pet questions. I didn’t even pay anything extra for shipping and my (dog’s) package showed up the next day. The people at Chewy make it their mission to offer top brands and quality products at an affordable price because they want healthy and safe options to be available for all pets. Licensed Veterinarians available on the Connect with a Vet feature cannot prescribe medication or authorize refills. Why has the price of an item in my Autoship order changed? }, .brands .cms-include .container { applePay: { Just add your favorite items to your cart, proceed to checkout, select "Yes" to Autoship at checkout, and set your schedule. if you have a valid prescription or remaining refills on file, you can set up an, If we do not receive a prescription, or if your prescription. }, Word of mouth marketing is old school. url: "https://api.edq.com/capture/address/v2", padding: 0; storeId: 10, window.chewy.optimizelyClient.safeActivate('2019_10_HOLIDAY_DEALS'); To change how often your Autoship arrives, click the “Change” link in the Frequency section. latitude: 0.0, Enter the name and credit card number exactly the way you see it on the card. personalizationId: "dvOZTcB6SWKWFyoFuU5-_A", registeredUser: false, viewType: "desktop", Raven.setUserContext({id: '-1002'}); You can also chat or email service@chewy.com, and we'll get right back to you with a response. //JS var only used by GA How can I find out when an item is back in stock? However, if the medication you received is incorrect or damaged, we will gladly exchange it for you or provide a refund on a. your preferred frequency from the dropdown menu. Your pet has trouble taking pills but will take medication in a flavored liquid or other form. accountApp: {}, /^chrome:\/\//i, } If you’re looking for additional savings, check out Today’s Deals. uid: "-1002", // We are presently offering this service to our loyal Autoship customers residing in Alabama, Arkansas, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota. // wistia analytics (mux) videos var notifications = {}; } I invest in higher quality brands of food because cheaper food brands will use “food fillers” that place grain or animal-by-products at the top of the ingrediants list because it is less expensive to fill the food with than acutal sources of animal protein such as chicken or fish. There's no need to call or update anything online. How do I apply it? Back; Get help; Seller University; Common questions; Premium Services; Service Provider Network ; Case studies; Sign up. Your privacy is very important to us. I invest in higher quality brands of food because cheaper food brands will use “food fillers” that place grain or animal-by-products at the top of the ingrediants list because it is less expensive to fill the food with than acutal sources of animal protein such as chicken or fish. isShelterWishlistDonationEnabled: true, We charge sales tax for items shipped to the following states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, and WY. However, if the medication you received is incorrect or damaged, we will gladly exchange it for you or provide a refund on a case-by-case basis. hasPurchased: "false", Their free rescue network partners with these NFPs by offering access to programs providing donations and fundraising opportunities. I’d guess that more people would tell you they are animal fans than not. kountCollectorEndpoint: "https://ssl.kaptcha.com", serverName: 'ip-10-134-49-104.ec2.internal', } For questions about prescription food, we’re available 24/7 at 1-800-672-4399 and vetdiet@chewy.com. We’ll send one email notification for each item that’s back in stock. /Failed to load.