Payment is charged immediately at checkout. Creating a sales … How many tickets can I buy on a pre-sale? Please note that we are not responsible for packages lost due to an incorrect shipping address being provided with your order. Anything else I should know about pre-orders? Select the warehouse pick that you want to work on. If you’re having trouble accessing the site for any reason, please reach out to us at the email listed above and we’ll do our best to help. If your item arrived damaged, or you received an incorrect item, we’ll need photos to verify the damage and/or to confirm which incorrect item was shipped. This applies to all merchandise orders, including limited edition and pre-order sales. How do discounts and special offers work? 22 comments. lets goooooo. For warehouse configuration with directed put-away and pick, if the location has a default zone and bin for shipments, the Zone Code and Bin Code fields are filled in automatically, but you can change them as appropriate. Select the source documents for which you want to ship items, and then choose the OK button. You can sort the lines, assign an employee to the pick, set a break-bulk filter, if you are using directed put-away and pick, and print the pick instructions. general order information we cannot change any information on an existing order once it has been processed, including but not limited to the shipping address, billing information, size, item, or quantity. Choose the Get Source Documents action. Please note that in the event of an order split shipping, we can only refund you for what has been returned to us. Customs charges and fees are the sole responsibility of the purchaser; we are not responsible for any additional customs charges or fees once your package has left our facility. Setting up SILVER location for inventory picks. My tracking says my order was delivered, but I haven’t gotten it yet. If you deleted the contents of the Bin Code field on the General FastTab before getting the lines, you must fill in an appropriate bin code on each shipment line. Partial refunds will not be provided for items within a bundle unless there is verified damage to that item. It updates this field each time you leave and open the shipment document or worksheet. If you are unfamiliar with customs fees and charges, please contact your local postal or customs office for more information. How long will it take for me to get a refund on my returned item?Please allow 3-5 business days for your item to be processed. If we don’t get a response within 5 business days, we hold the right to refund your order. When you retrieve source document lines, some of the information is copied to each line. To access your files on an iOS device, you’ll need to first download to a desktop computer and then transfer the files to your device. My item was shipped, but still hasn’t shown up. Pre-sale ticket access gives you the chance to purchase event tickets before the general release to the public. If you’ve placed an order that includes pre-sale access, you will receive your pre-sale access code and the instructions to redeem via email, either in a separate email or included in your order confirmation email. No. Once I place an order, when will my account be charged?If you place an order on our store, you will be charged for the full cost of your order immediately. Will you accept returns of product in any condition?Items must be returned in their original condition and packaging, with tags attached. 08/21/2017; 5 minutes to read; In this article. The Qty. mine is shipping to Cali but i’m still waiting smh. Promotions have no cash value. All released source document lines that fulfill the filter criteria are now inserted in Warehouse Shipment window from which you activated the filter function. When you ship items from a warehouse that is not set up for warehouse shipment processing, you simply record the shipment on the related business document, such as a sales order, service order, purchase return order, or outbound transfer order. Please note that limited edition items are not eligible for exchanges. Shipping and delivery dates aren’t guaranteed unless otherwise noted. What do I do if my order arrived damaged, incorrect, or incomplete? You can change the criteria at any time by choosing the Modify action. Your access code and instructions to access the pre-sale will be sent via email (see “How will I get my pre-sale access code?”), which will include the dates and timing of the pre-sale period. The following describes how to receive items with a purchase order. How do I begin the process of returning my order for a refund or an exchange?Please contact our team by emailing us at the email listed above before shipping your package to us. Feel free to reach out to our team if you feel that the product you received differs greatly from the digital mock-up on the store. If your package is returned to our warehouse due to a shipping error, we’ll contact you for an updated address via the email provided with your shipping information. When you ship items from a warehouse that is not set up for warehouse shipment processing, you simply record the shipment on the related business document, such as a sales order, service order, purchase return order, or … If you did not receive one, please check your spam and/or junk folder before reaching out to us for assistance. Outstanding field on the source document line. The Source Documents window opens. mine shipping to chicago, what shirt you buy? Sales tax is applied to all domestic orders. If you wish to ship items with warehouse class codes other than the class code of the bin in the Bin Code field on the document header, you must delete the contents of the Bin Code field on the header before you retrieve source document lines for the items. Am I able to return an item received in a bundle for a refund? All offers are limited to stock on hand; no rain checks or vouchers are available unless otherwise noted. Choose the icon, enter Picks, and then choose the related link. Typically, employee responsible for shipping creates a warehouse shipment. Can I change my order? If I purchased a bundle am I able to remove an item or items from it for a refund? How long will it take for my order to arrive, once it ships?Domestic orders normally arrive within 3-7 days of shipping, unless otherwise noted. I ordered a white doves tee. While we make every effort to communicate accurate delivery estimates around your orders, unanticipated production delays for pre-order and limited edition items do happen. Purchaser must pay applicable sales tax. additionally, orders cannot be cancelled after processing, and … Under no circumstances are we able to refund the portion of your order that contains digital music.If you have trouble accessing the music, please reach out to us at the email listed above and we’ll make sure you can access your music ASAP.