We have been fighting with LG to fix the refrigerator and no one will fix it in our area because LG owes them money and will not pay them. However, in the recent past, owners of many LG refrigerators have reported problems which have gotten many people worried that maybe the company had lost its mojo in this field. No Cold Air. We bought this product end of 2017 or early 2018. I purchased the LG due to all the reviews. I am hopping this compressor will work longer then 2 years. And this leads to difficulty cooling the fridge, and more energy consumption. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches. Try to find obstructions in it. The one in my post is the updated version. Copyright © 2009-2020 LG Electronics. I have a LG side by side fridge freezer. LG has corrected the problem on their replacement compressors. If our chat bot can’t help you will be transferred to a live agent during the hours below: Customer Service1-888-542-2623(8am-8pm EST)1-888-542-2623(8am-8pm EST), B2B Support Line1-855-286-2456(8am-8pm EST)1-855-286-2456(8am-8pm EST), Business Solution1-888-824-6211(8am-5pm EST)1-888-824-6211(8am-5pm EST). I have a big sign on my refrigerator telling anyone that comes over about what isn’t working on it. 3 year old LG refrigerator continues to have problems. Has anyone else had this problem. Ruined food, ruined hardwood floors, my kitchen is a disaster with the contents of the freezer having to be stored in coolers with bags of ice! I bought mine from Sears less than 4 years ago and today I found out it is not worth fixing. This problem has been common among new users who claim the electricity bill has considerably gone up after buying the fridge. Amazing! Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. I Purchased this refridgerator 4 years ago. Please try our online Chat , Email , or Call services. They should last longer than 3 or 4 years. Right-click and choose Extract, Extract All, or Extract Here (whichever option you see). There might be a leak in the tank assembly. Ok, so I put the mother board in today and the fans still do not run. If the fan is not working pushing the reset button once should turn on the fan. Then in January 2017 everything thawed out again. There might be something obstruction in the condenser fan motor blade, or the condenser fan motor bearings might be damaged. Have replaced the compressor 5 times since then. We left our home on Thursday 5/21/2020 and returned home 5/26/2020 with the food totally defrosted and 65 degree fridge. Among the most common LG refrigerator problems reported are that the fridges are using up too much energy. … We own an LG French Door refrigerator/freezer with ice maker. The remedy for this is to set the fridge to the required temperature levels only. LG Refrigerators sucks !!! The LG side by side refrigerator model LSXS26326 came with the house we purchased last year. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. LG usually keeps the same connectors and pins across models. Check your condenser coil cleaning instructions in your refrigerator’s manual. Sometimes this fire may turn into blast which can damage part of your house or complete house also. If LG knows it has a bad product in their refrigerator, why am I paying to get it fixed? It’s now the 26th of June. Did all his diagnostics, said the compressor was shot and ordered a new one. Said not repairable. The condenser sounds like its working however the temp is 70 inside. I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. In my case it is the result of water splashing over the edge of the ice tray as it fills. Technician has no idea, getting really fed up with this frig. BestBuy extended warranty is basically useless…unresponsive, long delays, attempts to dodge the warranty responsibilities. Fridges are a vital yet expensive utility. Freezer went to 43 degrees and Fridge no longer cooling. And today, we’ll help you with that. Now - in March 2018 it is no longer cooling. Each evaporator fan should be running any time that compartment is calling for cooling with the freezer section having priority. Repair tech told my husband to cut a hole in the outside wall of my house for better ventilation. I called the 800 number and after all the choose this or that I had to leave a message because of the Covid-19 no one is in the office. If you need Repair Service, submit an online, Copyright © 2009-2020 LG Electronics. water dispenser electronics were messed up because water from ice maker ran all over it. LG phone reps are from the Philippines and speak pretty good English. The unit still trips, checked the cooling fan that is running ok It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. And this requires a periodical cleaning of the pan to prevent bacteria and odor accumulation.