Change the DNS to 8.8.8.8. I tested getting an update and was able to get version 1270. 24 hours / 7 days a week, 0800 6 726 786 By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Error Code: 1016 – App_Config_Failure.”. Follow the steps below on how to Reset Smart Hub: Follow the steps below on how to Update the Firmware: You can download the user manual from our Manuals & Downloads page. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. In the second case download the file with a new baseband from Samsung official website, copy to a formatted USB flash drive, boot on a PC and install. Let us know if … If you need a quick response then chat with us, or send us an email and we will get back to you as soon as we can. All Samsung Secret Codes List. Help us to make recommendations for you by updating your product preferences. If you haven’t already, I’d recommend going through the rest of our Diablo 3 disconnection troubleshooting. If the Control Center is not enabled on your device, you can activate Airplane mode from within Settings. Présentation; The Frame; The Serif; The Sero; The Terrace; The Premiere; Accessoires; Tous les TV Lifestyle; TV par taille. TV grandes tailles; The Wall; Barres de Son Q-Series; Téléviseurs. Error 1016 is a generic disconnection message which can be caused by a lot of different things. One user reports, “After a couple of months of using the Disney App on my Samsung TV without issue, it recently stopped working. A post was merged into an existing topic: Start Game Greyed Out - Unable to join game, only available to party leader, 12 posts were merged into an existing topic: [Oct 27] Error 395002 or “Game terminated”, Powered by Discourse, best viewed with JavaScript enabled, World of Warcraft Arena World Championship, Start Game Greyed Out - Unable to join game, only available to party leader, [Oct 27] Error 395002 or “Game terminated”, bmor19-bb-tengige0-3-0-0.spb.corbina. There’s even been a number of reports on our Facebook group: Unfortunately, there doesn’t appear to be a fix at this time and will most likely require an update from Disney+ and/or Samsung and LG. Appreciate your assistance in this matter. Media/PR: If you represent a media or PR company and would like us to review a product, provide information about a new product or send us a press release, please do get in touch. You do not have permission to remove this product association. If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. Note the reset will lose any changed settings that have been made to the TV and set them back to the default settings. Make sure you run WinMTR test while you are experiencing disconnection. Change the Usage Mode in the General Menu to Home Mode ( Home > Settings > General > System Manager > Usage Mode > Home Mode). If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support. Monday to Sunday I tested reseting the Smart Hub. Turn on your device and try Netflix again. Advertising:  If you would like to advertise on Disney Plus Informer, please feel free to get in touch. FAQ for Samsung Television. Plug in your router and wait until no new indicator lights are blinking on. Let's try a reset on both the TV's. Make sure the TV has a network connection ( Home > Settings > General > Network > Network Status). Hop six - ae32-xcr1.att.cw.net - has 48% packet loss. I am seeing the exact same issue on my LG tv 1. If the TV turns on, refer to “Remote control does not work” below. This category only includes cookies that ensures basic functionalities and security features of the website. May 31, 2020 appears to be the most recent date I can find on this issue. Watch: Star Wars: The Mandalorian Season 2 Virtual Premiere, Full List: Everything That’s Coming To Disney+ In November (Australia). Swipe upwards from the bottom of the Home screen to reveal the Control Center. To log into your account, enter your ID and password on the login after the reset. Had this issue at end of May, where Disney + app won't open just gives error code 1016. Diablo 3 is a hack and slash dungeon crawler game which was first released in 2012 for the PC. Once the PIN has been entered, Smart Hub will automatically reset. Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away. 05-07-2020 03:04 PM. Just roll back whatever change was made, admit the mistake and move on. Disney+ error code 1016 again model UE43K6500. These cookies will be stored in your browser only with your consent. Update your tv; go to settings, select support, select software update, select update now. There was a problem switching your profiles. Would appreciate why I get an error 307 1001 fail to prepare the video and what I need to do to correct it. It worked fine for a few months but is not unable to load the app. If you experience the error code 1016 on your iPhone, iPad or iPod touch, it typically indicates an Internet connectivity issue. Because of this I cannot login with my account info and cannot download apps. Find more about 'Smart Hub error message - ERROR_SEEDKEY_101, ERROR_SEEDKEY_102, ERROR_SEEDKEY_109' with Samsung Support. Make sure the connection to the device is correct and that all cables are fully inserted. Whenever I open the app on the tv, I receive the below message and after a few seconds the app closes – We’re having a problem. After that update, the tv did connect for about an hour. Note the reset will lose any changed settings that have been made to the TV and set them back to the default settings.