Besides touted as the birthplace of chocolate, Guatemala continues to rank as a primary outsourcing destination for the BPO industry. TELUS International launches TI University (TIU) in the Philippines, and later globally, to provide subsidized, onsite education for degree completion while working. (604) 328-7093 Click here for more information on our. “Poland is one of the most attractive regions in Europe" for digital payments. GT-GU, 1010, Guatemala, Avenida Las Americas 7-62 Zona 3 Specializing in fast-growing tech brands, Voxpro expands our locations in the U.S. and enables our CX centers in Ireland. "There are certain things that seem to inflame passions in a “if you are not with us, you ar… twitter.com/i/web/status/1…, An emergence of new technology and new start-up participants in the banking sector has caused a stir in recent year… twitter.com/i/web/status/1…, . From client-branded floors, to themed meeting rooms, to fitness facilities, to our onsite university classes, and even a daycare – it’s no wonder our team members are so engaged when it comes to serving our global clients. Our caring culture is what makes us special and you feel it the moment you walk into our sites. Indian regulator IFSCA opens fintech regulatory sandbox for applicants, Nordic challenger Lunar lands $47m Series C, PrimaryBid lands $50m from LSE, Draper Esprit & ABN AMRO. @SnoopApp closed its round with £10,008,270 from 1,725 investors. See how top brands use our intelligent bot platform to enhance their CX operations. Choosing a partner to move forward with can be difficult. We understand how to grow and develop team members to drive positive CX. From learning design, to knowledge management, discover how our Learning Excellence Solutions can help. Our TELUS Days of Giving and “we give where we live” philosophy expand to Europe with their first annual events. Introducing our intelligent TELUS International Assistant for delightful conversations. Specializing in digital CX and content moderation with a significant European footprint, CCC is acquired by TELUS International. For our team members, it’s important to be part of something bigger. See how the Culture Value Chain can transform your customer experience organization. Skip to content. We are agile and approachable by design. You are not everybody Guatemala City, 20 Calle 25-05 Zona 10 1 Sekiranya Anda Perhatikan Hari-hari Suci Tuhan atau cuti jahat? As these are calls to international destinations, the rates may vary. Alternatively, post a comment by completing the form below: Your email address will not be published. “Our employee and customer first culture connects our global iLabs team members, empowering them to collaboratively solve customer challenges with a design-thinking approach and a commitment to driving value and return on investment,” said Mike Ringman, CIO of TELUS International. document.write (document.charset ? 2008 . With almost 50,000 team members and delivery centers across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. Our dedicated KB writers create content that focuses on call flow and the steps required for resolution, while our flexible KB configurations enable customization to align with your desired brand experience. fintechfutures.com/2020/11/oracle…, Highlighting the best payments projects of 2020, Useful insights, strong opinions, and a fintech buzzword jailhouse, Matching the right talent with the right organisation, https://www.fintechfutures.com/wp-content/themes/fintech_child/assets/images/logo/fintech-logo.png. Benefit from our award-winning learning solutions. As we continue through these uncertain times, we want to assure you that we’re here to help. Plus, with a large population and home to 10 universities, Guatemala City offers a highly-educated and tech-savvy workforce. Driven by a group of internal innovators, researchers and visionaries, iLabs leverages TELUS International’s unique methodologies, best practices and deep expertise to develop solutions that can enable clients to differentiate themselves in increasingly competitive marketplaces. As one of our large retail clients remarked when they first arrived for a tour: “You had me at hello!”. Équilibre vie professionnelle / personnelle. Required fields are marked *. TELUS, one of Canada’s largest telecoms (and our parent company), invests in Ambergris Solutions, a boutique BPO in the Philippines, as a means to offer additional customer service and some operational redundancy for North America. A quality knowledge base is critical to supporting efficient customer interactions. Central America operations (formerly Transactel) and European operations (formerly CallPoint New Europe) rebrand to TELUS International. to allow for analysis of how people use our website in order to ... TELUS Digital TELUS International TELUS Partner Solutions TELUS Procurement TELUS Webmail TELUS … Your email address will not be published. Take a listen! Tous les avis mondiaux pour TELUS International. About TELUS International TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. document.write ('&cb=' + m3_r); Check out our latest news and see what our experts have to say when it comes to DX and CX innovation. Edificio Pradera West, Guatemala City When I started with Telus in 2005 it was awesome. Meezan is deploying SmartVista for payment authorisation, card management, and more. We take a “walk the floor” Lean Six Sigma approach where process intelligence is built into every client account. Nets completes acquisition of major Polish card payment processor. Guatemala 01010, 6TA Avenida y 11 Calle 3-10 Zona 10 See how the Culture Value Chain can transform your customer experience organization. Our commitment to putting both employees and customers first is evident in our award-winning culture and solutions. Received unsupported auth state. A overseas call is a call from Canada to a foreign country other than the United States. Take a listen! All of our client programs receive executive priority and ongoing senior management attention. From digital experience (DX) to customer experience (CX), we’re here to help you and your customers. Hands down, our culture is our competitive advantage. fintechfutures.com/2020/10/snoop-…, . We invite you to learn more, or better yet, come visit one of our global centers of excellence to see for yourself! Giving back is an essential part of our corporate DNA and the foundation of our caring culture. After buyout completion of both Xavient Digital and Voxpro, both companies are officially rebranded to TELUS International and our sub-brand TELUS International Digital Solutions. Torre Pradera-Xela This dedicated team can ensure continuous feedback, updates and enhancements. document.write ("?zoneid=1748"); document.write ("