Technically, if there's a buffer overflow vulnerability in the device, it would keel over randomly during times of intense/max throughput. At both my homes I use separate equipment. Track users' IT needs, easily, and with only the features you need. Spectrum Wave 2 - RAC2V1K Askey. Anyone has any other thoughts? Check the power like Antonio said because goofy volts may make for strange device performance. I deal with this issue for clients all the time and unfortunately you may be in for a wild ride here. Modems don't do much when it comes to throughput and bandwidth, the upstream management system is what sets the bandwidth available for the device. HONEST WORKERS FOR THE WIN, GOOD GUY NICK! Guys, i tried bridging, and my desktop is still working fine. OK, here is another possible option. Once connected, go to the gateway web page settings (check the label on the device for that information) and login. This topic has been locked by an administrator and is no longer open for commenting. In your web browser, open the page to access the wireless router setup. Once done, connect your own router to Spectrum-Issued Gateway (now modem only-bridge mode) via ethernet cable. The default password is “password”, in lower case letters. Each Ethernet port Now the router will not let me use WIFI at all. I have just upgraded to the 30/5 extreme TWC package and they require me to use the Ubee modem/router combo (which replaces my 4 year old D Link gamer lounge router and 2 year old Motorola modem). I did realize that i can change the LAN IP address of the Ubee gateway, sure, but i have never seen the option to even set my connection type on the DLink. To continue this discussion, please Maybe i just didn't look close enough. 4. can i use ubee DDW3611 cable modem router as a wireless router alone. I asked if i can bridge, he said i should, because their router sucks. Click the Edit button next to the access point that you want to modify. If i order a tech, it will cost me and extra 40 bucks if they find its my fault. 4. If you want to get involved, click one of these buttons! If i changed the operational mode to router mode would that make it so i could use the original Spectrum device as the modem and use the Ubee that I bought for the WIFI? Can't even load app store. Plug your desktop into one of the Lan ports on the old router and run the speed test. For 802.11gn devices, you can also use 1,5, and 9. 5. NOTE: Your username and passcode are set up by you and your technician during installation and are different from the chosen network name (SSID) and password you use to connect your devices to your Home WiFi. P.S. @Jagdesh - you should probably start a new thread on this topic. Aruba Instant On between multiple buildings and ourdoor AP wired or... Purchase your own modem and replace what Comcast gave you. WORK FROM HOME: SAFETY TIPS. Good news. It allows for greater flexibility, more freedom, and should your modem crap the bed, you can simply swap it out and you won't have to reconfigure your home LAN/Wi-Fi. One of the options in the list was "router mode". i have scanned the channels, and 11 appeared to be the best one and thats what i used. 3. If you don't already have any wireless utilities, download inSSIDer and take at look at the channels being used in your area. This setup would use Wi-Fi feature on own separate router without extra monthly fee (usually $5) as well as its features (such as USB storage for LAN network share if your own router has it). I did not have interenet on my computer which was hardlined into the router. Tell Comcast they're full of it and get Tier 2/3 support engineers. In the Wireless Network list, click Disabled. We value your opinion and want this Community to be the best experience possible, so we need your feedback! If you start a new one, you will probably get help pretty quick. I found that if I disconnent the coaxel cable from the back then I am allowed to enable the primary network, in fact i believe it would do it on its own. If that doesn't fix the issue escalate to a manager. 1. Spectrum RAC2V1K Askey wireless router 802.11b/g/n ERP protection tsunami, California Consumer Do Not Sell My Personal Information. I didnt think much of it when I was on the phone with the tech that got the internet going ( i wish i would have). I bought an Ubee DVW32CB router to use with my service so that I didn't have to pay for WIFI. He said someone failed in activating this router properly on their end. When you put it in bridge mode, did you reconnect your old router? Look for a clear (or the clearest) channel. It may seem to have your own separate router alongside the TWC Spectrum-issued Cable Modem/Router Gateway Device. I called them, the IT guy did some update thingy and restart thingy, and i had full blown internet. It that doesn't work tell Comcast you want to get a technician to come out to the site to perform testing on the circuit. Disable the wireless on the Ubee and plug the WAN port of your old router into the Ubee. Modem/router (UBEE) throttling wireless and other Ethernet? This way you can isolate if TWC is playing games with the other Ubee router ports. Tell the manager that if you don't have a resolution within a week you are going to complain to the regulatory agencies. Ubee Interactive Understanding Safety and Regulatory Information Ubee DVW32CB Advanced Wireless Voice Gateway Subscriber User Guide • October 2015 2 Follow basic safety precautions to reduce the risk of fire, electrical shock, and injury. Configure your own router with accessing web page settings and login (again, check the label for that separate information). Get a technician to run their tests and compare notes. That will usually get you some attention, these guys hate government attention. I am sure the cost of a router is much less than the cost of a combo-unit. NOTE: The default user name is “admin”. Does anyone have any suggestions on what to do? My guess would be that if you cannot find an option to configure it differently via its web interface, it will not function as a router only. Upon initially hooking up the router all of the lights came on eventually except the "online" light. 1. 2. Particularly because the other option is to argue with Comcast which is basically the equivalent of arguing with a brick wall. I still have the original "free" router that Spectrum gave me. I actually decided to wait and call TWC.