Thank you! They answer their emails as Annie cloth, zolucky, and another company I don’t remember right now. The algorithm is subject to change in future. They gave lots of reasons why they couldn't refund my money from "two of the three items are non-refundable to you will have to return the 3rd item to China!" Phyllis Jason, THIS IS A JOKE - WHERE THE HELL IS MY ORDER WILL SOMEONE GIVE ME A STRAIGHT ANSWER - ORDER #4206337692612927005430000013145428. Please notify me . I have since e-mailed them three times requesting that information. We are processing your message. I love it, it looks so beautiful, you guys. Type of a scam Online Purchase Helene Perrizo, I ordered $169 on 7/18/20. The packaging receipt says that I need to receive return permission and a return address label from the company, and that all returns must be sent within 15 days of receipt or the return won't be accepted. Four days later, they stated, you cannot return to that address it has to go to China and there will be no refunds if it's sent anywhere else. If you need to return ,you have to ship the returns back to China at your expense. One email said delivery would take 7 to 30 days. Stay safe with our COVID-19 guide. I've noticed they are not showing the models faces anymore but the clothes are the same with all of their bogus sites which all I have found are as follows: I ORDERED FROM ANNIECLOTH AND MY ACCOUNT WAS CHARGED FROM SPARKFASHION. Highly recommended for friends and family. Out of all the clothing companies out there, do yourselves a favor and avoid this one! User's recommendation: Don't use this company! 7/20/2020. However, when you finally get the order it does not resemble the item. Annie cloth offers 15% refund of your purchase if you don’t return the cloths. I tried tracking the packages with the number they provided and my results came up "invalid number." Our goal is to offer you the best shipping options, no matter where you live. First, ship back the product back to them (in many cases to China) and bear the charges; Second, get a 5-7% refund of your money. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. It is now July 13th and I'm still waiting. On 7/10/20, my order still said "processing," when I checked the status. These items weigh next to nothing! We will do our best efforts to deliver the package safely and quickly. Victim Location 30040 I want a size up. I had received a notice from Annie Cloth that my order was confirmed and was in the process of being shipped. I TOLD PAYPAL THERE WAS NO SUCH ADDRESS AND THIS A PHONIE COMPANY. It does state on there website that you have to send back to China for refund but then they do not honor this. In fact, they changed the picture of the item after I ordered the item. I went through PayPal to reverse the charges, they investigated my claim and favored Anne Cloth. Review #2250379 is a subjective opinion of poster. that is misleading the customer. I went to after seeing an ad for clothing on social media, I think Facebook. They won't even send an address. Looking at the pictures of the models and description of the clothing causes me to think that the pictures are simply copied from reputable manufacturers and the clothing are knockoffs. Order at your own risk. The scammers talk in … (*There is different processing time for different item. It sure seems that way!! We’re in this together! Auburn, AL 36830-4117. Total money lost $96 That will be too expensive in shipping and handling. After going to my surrounding neighbors houses and asking them if the package was deliverd to them, I decided to go to the post office to see if they had it. However, no where on the web site did it say they were located in China and that they shipped from China. You should contact your bank and have them dispute it for you. Type of a scam Online Purchase The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. They are advertising everywhere! I placed an order on 7/6/20. That’s horrible. We’re in this together! Also, I have a packing slip but was unable to scan it for you unfortunately. They said the would send an e-mail when the items shipped. I only order from known retailers now. Review #2260701 is a subjective opinion of poster. They cover ALL the areas that others arw slamming them on: quality of clothes, timeliness of receipt, customer service for non-existent returns. Becoming upset I searched other ways to get into contact with this company and found there is NO CUSTOMER SERVICE phone number anywhere on the website, or Google. There are some talented writers there! Type of a scam Online Purchase