Arris routers don’t come with any sort of inbuilt protection out of the box, so unless you set the device yourself and made absolutely sure that it’s properly installed and safe, you need to get into its configuration menu and tinker with it. iOS is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Open a browser and enter in your browser's address bar. If you forget your username, you can use the same forget my password link for recovery. To retrieve your password, simply click "Retrieve Password". Remember, What you think I ment may not be what I thought I ment when I said it. Username: admin or administrator Password: , admin, or password In many cases, the default username and password for a router is the following. Please sign in to continue. Inside this .htpasswds 750 directory there is no file, it is empty (or I cannot see it...). By using this Site or clicking on "OK", you consent to the use of cookies. Yes, I'm using File Manager from my CPANEL and not FTP. Android and Google Play are trademarks of Google LLC. Note: To change the wireless info for the 5GHz Wi-Fi network, click the 5G tab above the words 'Basic Settings, and repeat steps 6 thru 8. There are several ways to find this information: If the default credentials for the router don’t get you in, then you’ll need reset the router to it’s factory default settings, so that you can use the default credentials. I put in Admin for user name and admin for password, it returned the above code. Enter the following user name: cusadmin 4. customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. Before resetting your router to its default settings, you should first try using the default username and password to log in. However, if you changed the default password to access your cable modem and lost the password, you must use the Reset button on the back panel. How Long Does It Take to Recover My Password and Username? How Do I Ensure I Don't Forget My Log In? Your WiFi password has been changed. How Do I Recover My Username or Password with WOW? In the field where you are asked to enter your username, choose forgot username. Turn on the power to the unit again without letting go of the reset button and hold for another 30 seconds after plugging it in. Delete the current entry in the Passphrase location and replace it with your own password. Since 2011, Chris has written over 2,000 articles that have been read more than 500 million times---and that's just here at How-To Geek. By Hola, si se cambio ya el nombre de usuario y contraseña, pero se olvidó, sirve eso de resetearlo por 30s o hay que hacer otro prodecimiento? I did not delete it yet. I asked my host and they said it is a oscommerce (admin username and password) problem and they cannot fix it. Do you just want to open the router’s web interface and forward ports for a server, game, or other type of networked program? I only can see a .htpasswds 750 directory and not file. NETGEAR has offices in 25 other countries. Copy the resulting line, it will look like. Log into your cpanel & go to your file manager, in the root directory (the first one you see). If it's a small box appearing in the center of the page asking for the username/password it's .htaccess not osC. 4. 3. 4. It takes a few minutes to complete the password for recovery method. Type your password. However, the process is generally the same on most routers. Join 350,000 subscribers and get a daily digest of news, geek trivia, and our feature articles. Arris is a company that makes a wide variety of modems and wireless routers routinely used to connect to internet service providers. If this doesn't work, someone may have changed the login credentials. protect you against ransomware attacks. Image Credit: tnarik on Flickr, William Hook on Flickr, and DeclanTM on Flickr. 2. If you do not use Cpanel,or you cpanel does not allow password protect directories you can do this manually,. When checking Password Protect Directories it only lists my public_html directory and this cannot be password protected or no one can access my site! guide, please let us know by sending us feedback. Open a browser and enter in your browser's address bar. We develop data management software solutions designed to make encryption accessible and bring simplicity and organization to your everyday online life. 2. NOTE: Technical Support can only assist with leased Sparklight modems. Suggested the same reset.php file that I had already run. To reset your password, simply click "Reset Password" and enter your new password. If this is the case, you simply need to reset your router to factory defaults. Get a $100 Visa ® Card on us *Internet 200 for $39.99/mo with AutoPay & paperless billing. Try a common username and password combination: By default, many routers use a blank username and the password “admin” (don’t type the quotes), the username “admin” and a blank password, or “admin” as both the username and password. 6. Technicolor Passwords (valid as of February 2020) This is a complete list of user names and passwords for Technicolor routers.